Seorang pelanggan telah membuka akaun dengan HFM.com dan mendapat kejutan buruk selepas log semula 3 tahun kemudian: mendapati baki sifar.

Apa kata syarat mereka (perkara utama)

• Archived account (selepas 60 days of no activity)
  • If there’s no trading/financial activity for 60 hari-hari, a trading account can be “archived.” Before archiving, any remaining balance is transferred out of the trading account into your myHF wallet; the account can be restored only at the company’s discretion. (hfm.com)
• Dormant Account (selepas 6 months of no activity)
  • If there is no deposit/withdrawal or trading (opening/closing orders) for 6 bulan, the account becomes “Dormant.” (hfm.com)
  • Monthly Dormant Fee schedule (deducted from any remaining balance):
    • Months 6–12: $5/month
    • Year 1–2: $10/month
    • Year 2–3: $20/month
    • Over 3 tahun: previous year’s monthly fee + $10/month, continuing until the balance reaches $0
    • If the balance is less than the fee, they can deduct the remaining amount and terminate the account (with notice). No charge if the balance is already $0. They also reserve the right to charge the fee retroactively if a month was missed due to technical reasons. (hfm.com)

Klausa ini terdapat dalam "HF Markets" rasmi HFM (SV) Ltd – Perjanjian Pembukaan Akaun” (versi semasa bertarikh Februari 2025). You can access this and other legal documents from HFM’s Legal Documentation page. Nota: exact terms depend on which HFM group company your account is with (SV, Seychelles, Europe, UK, SA, dll.).

Jangan gunakan HFM.com, prefer Interactive Brokers which does not have dormant fees!