Isang customer ang nagbukas ng account sa HFM.com at nakatanggap ng masamang sorpresa pagkatapos mag-log muli 3 taon mamaya: nakahanap ng zero balance.

Kung ano ang sinasabi ng kanilang mga tuntunin (mahahalagang punto)

• Archived account (pagkatapos 60 days of no activity)
  • If there’s no trading/financial activity for 60 araw, a trading account can be “archived.” Before archiving, any remaining balance is transferred out of the trading account into your myHF wallet; the account can be restored only at the company’s discretion. (hfm.com)
• Dormant Account (pagkatapos 6 months of no activity)
  • If there is no deposit/withdrawal or trading (opening/closing orders) para sa 6 buwan, the account becomes “Dormant.” (hfm.com)
  • Monthly Dormant Fee schedule (deducted from any remaining balance):
    • Months 6–12: $5/month
    • Year 1–2: $10/month
    • Year 2–3: $20/month
    • Over 3 taon: previous year’s monthly fee + $10/month, continuing until the balance reaches $0
    • If the balance is less than the fee, they can deduct the remaining amount and terminate the account (with notice). No charge if the balance is already $0. They also reserve the right to charge the fee retroactively if a month was missed due to technical reasons. (hfm.com)

Lumilitaw ang mga sugnay na ito sa opisyal na “HF Markets ng HFM (SV) Ltd – Kasunduan sa Pagbubukas ng Account” (kasalukuyang bersyon na may petsang Pebrero 2025). You can access this and other legal documents from HFM’s Legal Documentation page. Tandaan: exact terms depend on which HFM group company your account is with (SV, Seychelles, Europe, UK, SA, etc.).

Huwag gumamit ng HFM.com, prefer Interactive Brokers which does not have dormant fees!